Effective Date: 03/07/2023

At Luxury Garden Rooms, we understand the importance of a smooth and reliable delivery process when it comes to your garden room purchase. We take pride in offering efficient and convenient delivery services throughout the Mainland United Kingdom. Here’s everything you need to know about our delivery process:

1. Delivery Coverage: We provide delivery services to customers located across the Mainland United Kingdom. Whether you reside in bustling cities, charming towns, or remote countryside areas, our own fleet of vans will ensure your garden room reaches you in a timely manner.

2. Product Inspection on Delivery: We prioritize your satisfaction and want to ensure that you receive exactly what you expect. That’s why we offer product inspection on delivery. When our delivery team arrives at your location, they will provide you with the opportunity to thoroughly inspect the goods. This allows you to check for any possible transit damages or discrepancies, ensuring you are completely happy with the delivered garden room.

3. Delivery Process: Our delivery team will coordinate with you to schedule a convenient delivery date and time window. We strive to accommodate your preferences to the best of our abilities. On the agreed-upon date, our experienced drivers will transport your garden room using our reliable fleet of vans.

4. Access Requirements: It is essential to ensure that there is sufficient access to your property for our delivery vehicles. Please inform us in advance if there are any restrictions, such as narrow driveways or low bridges, that may affect the delivery process. This allows us to plan accordingly and ensure a smooth and successful delivery.

5. Delivery Charges: We offer competitive delivery charges based on your location. The delivery cost will be provided to you during the ordering process, and it will depend on factors such as the size and weight of the garden room.

6. Delivery Timeframe: Our team will provide you with an estimated delivery timeframe based on your location and the availability of the selected garden room. We aim to deliver your order as promptly as possible, keeping you informed throughout the process.

7. Installation Services: If you have chosen our professional installation service, our team will coordinate the delivery and installation together, ensuring a seamless experience. Our skilled installers will expertly assemble your garden room, leaving you with a finished space ready to be enjoyed.

8. Delivery Queries: If you have any questions or concerns regarding the delivery of your garden room, our friendly customer service team is always here to assist you. Feel free to contact us using the provided contact information, and we will be happy to provide you with the necessary support and information.

At Luxury Garden Rooms, we strive to make the delivery of your garden room a stress-free and satisfying experience. Our dedicated team will go above and beyond to ensure that your order is delivered safely and efficiently, while also providing you with the opportunity to inspect the goods upon arrival.

Thank you for choosing Luxury Garden Rooms. We look forward to delivering and installing your new garden room to create a beautiful and functional addition to your outdoor space.

For any delivery-related inquiries, please contact us at:

Luxury Garden Rooms
Maxwell Rd, Middlesbrough TS3 8TE