Absolutely. All our garden rooms are fully insulated with high-performance thermal boards in the floor, walls, and ceiling. This ensures a comfortable internal environment throughout all four seasons — keeping you warm in winter and cool in summer.

In most cases, no. Our garden studios are designed to fall within permitted development rights and are under 2.5m in height. However, if you live in a listed building, conservation area, or have specific concerns, our team will guide you through the planning process.

We offer free nationwide delivery within 10 working days. Installation is completed by our in-house fitters and typically takes just 2–3 days depending on your model and site conditions.

Yes! We offer a high degree of flexibility across all of our models. From the choice of doors (single, French, or bifold) to cladding options (Heritage timber or modern composite) and optional interior upgrades — we’ll help tailor the space to suit your exact needs.

We offer interest-bearing finance over up to 10 years, with deposits from as little as £2,000 depending on your model. All finance is subject to status and affordability checks as part of your application.

Our composite cladding is ultra-low maintenance, requiring only occasional washing to maintain its appearance. Timber cladding will require periodic treatment to preserve its natural colour and grain. All rooms are built to last and come with a 10-year structural warranty.

Yes, we love creating tailored solutions. If you have something specific in mind — whether it’s a unique size, layout, or finish — get in touch via our contact form to request a design consultation.

Yes, many of our clients use their studios as treatment rooms, hair salons, consultancy offices, or even Airbnbs (subject to local regulations). We can help advise on what’s possible for your space.

Our Garden rooms are delivered in up to 10 working days.

We deliver throughout mainland UK. We have our own fleet of vans & do not rely on 3rd party delivery companies.

Of course! You can pickup your Garden Room from our Showroom which is located in Middlesbrough, North East of England.

We accept all major debit and credit cards, as well as secure bank transfers. For added convenience, we also offer interest-bearing finance plans on all garden room models.

Yes. Most customers choose to split payments into either two or three staged instalments. This typically includes a deposit to secure your order, a second payment before delivery, and a final balance on completion of installation.

We offer flexible finance plans spread across up to 10 years. With deposits starting from just £2,000, you can spread the remaining cost into manageable monthly payments. All finance options are subject to a credit check and affordability assessment.

No hidden costs — the full finance details, including interest rates and total repayment amounts, are clearly outlined before you proceed with your application.

Absolutely. If you’d prefer to settle the full amount in a single transaction, you can do so at the time of order confirmation or ahead of delivery.

Yes. All transactions are processed through secure, encrypted payment systems to protect your financial details and personal information.

Yes, you can cancel within the terms of our cancellation policy. Please speak to our team as early as possible if you change your mind, as certain custom or made-to-order components may affect eligibility for a refund.

Because each unit is made to order, returns aren’t typically accepted once production has begun or delivery has taken place. However, if something isn’t right, our team is committed to working with you to find a solution.

Please refer to our returns policy below. If you need to amend or cancel an order, contact our team as soon as possible.